Terms of Service

1. Acceptance of these Terms

By accessing or using the Service you accept these Terms on your own behalf and, if you use the Service for an organization, on that organization's behalf. You represent that you have the authority to bind that organization. If you are entering into these Terms on behalf of a company or other legal entity, references to "you" include that entity.

2. Eligibility

You must be at least 16 years old (or the age of digital consent in your country, if higher) and capable of forming a binding contract to use the Service. The Service is not directed to children, and we do not knowingly allow anyone under this age to create an account.

You are responsible for ensuring that your use of the Service is lawful in your jurisdiction and that you have the rights and permissions necessary for the social media accounts and content you manage through Spanlyfy.

3. Description of the Service

Spanlyfy is a social media scheduling and publishing tool. It lets you connect your accounts on Facebook, Instagram, LinkedIn, TikTok, YouTube, and X (formerly Twitter), compose a post once, and publish it immediately or schedule it across the platforms you choose. The Service also provides a content calendar, a publishing queue, drafts, media handling, analytics where available, and developer features such as API keys and an MCP server.

Spanlyfy acts as a tool that you direct. When you publish or schedule content, you instruct us to transmit that content to the third-party platforms you have connected, on your behalf. We do not control those platforms and cannot guarantee that a given post will be accepted, displayed, or retained by them.

4. Your Account

To use most features you must create an account with a valid email address and a password. You agree to provide accurate information and to keep it up to date.

You are responsible for safeguarding your account credentials and for all activity that occurs under your account. You must notify us promptly at support@spanly.app if you suspect unauthorized access. We are not liable for any loss arising from unauthorized use of your account that results from your failure to keep your credentials secure.

5. Free Trial

We may offer a 7-day free trial that does not require a payment method up front. During the trial you can use the features of the applicable plan. We may change or withdraw trial offers at any time, and trials are limited to one per customer unless we state otherwise.

At the end of the trial, your access to paid features ends unless you subscribe to a paid plan. We will not charge you automatically when such a trial ends.

6. Subscriptions, Plans & Billing

Paid features are offered on a subscription basis. Plans, prices, included limits (such as the number of connected accounts or scheduled posts), and any add-ons are described at the point of purchase and may be updated from time to time.

Payments are processed by our merchant of record, Polar. By subscribing you authorize us, through Polar, to charge your chosen payment method the recurring fee for your plan (monthly or annually, as selected), plus applicable taxes, until you cancel.

• Auto-renewal: subscriptions renew automatically at the end of each billing period at the then-current price unless you cancel before the renewal date.
• Taxes: prices are exclusive of taxes unless stated; you are responsible for any applicable sales, use, VAT, or similar taxes.
• Price changes: we may change prices, and will give you reasonable advance notice; changes apply to the next billing period.
• Failed payments: if a charge fails, we may retry and may suspend or downgrade paid features until payment succeeds.
• Plan limits: exceeding the limits of your plan may require an upgrade to continue using the affected features.

We do not store your full payment details; they are handled directly by Polar under its own terms and security standards.

7. Refund Policy

We want you to be satisfied with Spanlyfy. We offer a 7-day, 100% money-back guarantee: if you request a refund within 7 days of a paid subscription charge, we will refund that charge in full, no questions asked.

To request a refund, use the refund option in your dashboard or email us at support@spanly.app from the address on your account. When a refund is issued, the related plan and any add-ons are cancelled immediately and access to paid features ends. Refunds are returned to your original payment method and typically appear within 5–12 business days, depending on your bank or card issuer.

Charges older than 7 days are generally non-refundable except where required by applicable law. We may decline refunds in cases of evident fraud or abuse of this policy.

8. Cancellation & Downgrades

You can cancel your subscription at any time from your account settings or billing portal. Cancellation stops future renewals; unless you request a refund under Section 7, you retain access to paid features until the end of the current billing period, after which your account moves to a free or limited state.

If you downgrade, features and limits that exceed your new plan may become unavailable, and scheduled content above your new limits may not be published.

9. Connected Social Accounts & Third-Party Platforms

To publish on your behalf, you connect your third-party social media accounts to Spanlyfy using each platform's official authorization (OAuth) flow. By connecting an account you authorize Spanlyfy to access and use that account, within the scopes you approve, to provide the Service - for example to read your basic profile, list the pages or channels you manage, and create posts.

Your use of each connected platform remains subject to that platform's own terms and policies, in addition to these Terms. You are responsible for complying with them. The platforms relevant to Spanlyfy include:

• Meta (Facebook and Instagram) - Meta Terms of Service and Platform Terms.
• X (formerly Twitter) - the X Terms of Service and Developer Agreement.
• LinkedIn - the LinkedIn User Agreement and API Terms.
• TikTok - the TikTok Terms of Service and Developer Terms.
• YouTube and Google - the YouTube Terms of Service and Google Privacy Policy (see Section 10).

Third-party platforms may change, restrict, or remove their APIs and features at any time, which can interrupt or disable parts of the Service. We are not responsible for such changes and may modify or remove affected functionality. You can disconnect any account from Spanlyfy at any time, and you may also revoke Spanlyfy's access from within the relevant platform's settings.

10. YouTube API Services

If you connect a YouTube or Google account, the Service uses YouTube API Services. By using those features, you also agree to be bound by the YouTube Terms of Service (https://www.youtube.com/t/terms), and you acknowledge that Google's Privacy Policy (https://policies.google.com/privacy) applies to Google's handling of your information.

You can revoke Spanlyfy's access to your Google/YouTube data at any time via the Google security settings page (https://security.google.com/settings/security/permissions). We use data obtained through the YouTube API Services only to provide the Service to you and in accordance with the YouTube API Services policies.

11. Your Content

"Your Content" means the text, images, video, captions, schedules, and other materials you upload to or create within Spanlyfy. As between you and us, you retain all ownership rights in Your Content.

You grant Spanlyfy a worldwide, non-exclusive, royalty-free license to host, store, reproduce, process, transmit, adapt (for formatting and platform requirements), and display Your Content solely as needed to operate and provide the Service - including transmitting it to the third-party platforms you instruct us to publish to. This license ends when Your Content is deleted, except for residual copies in routine backups and as required to comply with law.

You represent and warrant that you own or have all necessary rights, licenses, and permissions for Your Content, and that publishing it through Spanlyfy does not violate any law or any third party's rights. You are solely responsible for Your Content and for what you publish.

12. Acceptable Use

You agree not to use the Service to, and not to allow anyone else to:

• Violate any law or regulation, or any third-party platform's terms or policies.
• Post or distribute content that is illegal, infringing, defamatory, harassing, hateful, or that you do not have the rights to share.
• Send spam, bulk unsolicited messages, or engage in inauthentic or deceptive behavior across platforms.
• Upload malware or any code intended to disrupt, damage, or gain unauthorized access to systems or data.
• Reverse engineer, decompile, scrape, or attempt to extract source code from the Service, except to the extent permitted by law.
• Circumvent plan limits, rate limits, usage caps, or any security or access controls.
• Resell, sublicense, or commercially exploit the Service without our prior written consent.
• Interfere with or place an unreasonable load on the Service or its infrastructure.

We may investigate suspected violations and may remove content or suspend access where we reasonably believe a violation has occurred.

13. API Keys, MCP & Developer Access

If you generate API keys or use our MCP server or other developer features, you are responsible for keeping your keys secret and for all activity carried out with them. Treat API keys like passwords; do not embed them in public code or share them.

Developer access is subject to rate limits and to these Terms. We may revoke keys or limit access if we detect abuse, security risks, or excessive usage.

14. Intellectual Property

The Service, including its software, design, text, graphics, and the Spanlyfy name and logo, is owned by us or our licensors and is protected by intellectual property laws. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for its intended purpose.

We welcome feedback. If you send us suggestions, you grant us a perpetual, royalty-free license to use them without obligation to you.

15. Third-Party Services

The Service relies on third-party services, including Polar for payments, our email provider, hosting and storage providers, and the social media platforms you connect. Your use of those services may be subject to their own terms. We are not responsible for the acts, omissions, availability, or content of third-party services.

16. Service Availability & Changes

We work to keep the Service available and reliable, but we do not guarantee that it will be uninterrupted, timely, secure, or error-free. We may modify, add, or discontinue features, and we may offer beta or experimental features that are provided "as is" and may change or be removed at any time.

Scheduled publishing depends on third-party platforms; we cannot guarantee that every scheduled post will be delivered or accepted by the destination platform.

17. Suspension & Termination

You may stop using the Service and delete your account at any time. We may suspend or terminate your access, with or without notice, if you breach these Terms, if required by law, to protect the Service or other users, or if your account is used in a way that creates risk or legal exposure.

On termination, your right to use the Service ends. We may delete Your Content and account data after a reasonable period, except where retention is required by law. Sections that by their nature should survive termination (including IP, disclaimers, limitation of liability, and indemnification) will survive.

18. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We do not warrant that the Service will meet your requirements, that publishing will always succeed, or that the Service will be uninterrupted or error-free. You use the Service at your own risk and are responsible for the content you publish.

19. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SPANLY AND ITS OFFICERS, EMPLOYEES, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS, ARISING OUT OF OR RELATED TO YOUR USE OF (OR INABILITY TO USE) THE SERVICE.

OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) USD 100. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

20. Indemnification

You agree to indemnify and hold harmless Spanlyfy and its affiliates from and against any claims, damages, liabilities, and expenses (including reasonable legal fees) arising out of or related to Your Content, your use of the Service, your violation of these Terms, or your violation of any law or third-party right, including any third-party platform's terms.

21. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will provide reasonable notice, such as by email or an in-app notice, and update the effective date above. Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

22. Governing Law & Disputes

These Terms are governed by the laws of [your governing jurisdiction - e.g., State of Delaware, USA], without regard to its conflict-of-laws rules. You agree that the courts located in that jurisdiction will have exclusive jurisdiction over any dispute, except where applicable law gives you the right to bring proceedings in your local courts.

23. Miscellaneous

• Entire agreement: these Terms and the Privacy Policy are the entire agreement between you and us regarding the Service.
• Severability: if any provision is held unenforceable, the remaining provisions stay in effect.
• Waiver: our failure to enforce a provision is not a waiver of it.
• Assignment: you may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.
• Force majeure: we are not liable for delays or failures caused by events beyond our reasonable control.

24. Contact Us

Questions about these Terms? Contact us at support@spanly.app.